5Dimes, Costa Rica, Established 1998
Company Snapshot
  Functionality FULL ASI Package
  Fun Factor Current Promotions
Call Center
  Quality of Clerks  
  Clarity of Phone Lines  
Customer Service
  English Speaking  
  Methods   Western Union,  MoneyGram, Credit Cards, InstaDebit, GoldPay, MoneyBookers, Click2Pay, NeTeller, Check  
  Early Lines  
  Parlays Teaser and Parlay Chart    
Affiliations SportBet, Island  
In-Depth Company Information
Last on-site Inspection July 2010
Located on two floors of a seven story office building in downtown San Jose, the 5Dimes operation was forced to expand due to their recent business expansion. The offices reminds us of sportsbooks that were rapidly growing back in 2004 but this one has flatscreens, and a bunch of them. The recent expansion has created a nice server room, separate areas for customer service and accounting and a much-needed expanded call center and online chat group. The head man can quite often be found on the stage directing the operation.
Minimum Deposit Amount
  Internet - $50
  Phone - $50
Wager Amounts
  Internet - $1 / $2.000
  Phone - $25 / $10,000 
Payout Info
  Request taken 7 days a week
Hours (times are Eastern)
  Wagering 24 HRS
  Services  24 HRS
"Fine Print" - Things to Remember
Presidents' Comments
5Dimes is a book that has had such a solid reputation, we felt we were happy to visit the operation in 2010. We have known of the 5D operation since it opened and they have never had a legitimate complaint with us. The top man here knows that paying players is the top priority. 5Dimes caters to players from the $25 bettor to the larger player. They give bettors one of the widest wagering menus of any place, anywhere on the 'net, most of it with reduced juice! VERY solid.
Company Contact Information
Website www.5dimes.com
Email info@5dimes.com
Main (800) 305-3517
(800) 430-5896
Wagering (800) 442-0151
(866) 924-3722
Local 011 (506) 2225-6716


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