OSGA.com Privacy Policy

This Privacy Policy has been amended as of June 1, 2018 to provide you with more detail regarding how we use the information you supply us.

osga.com is the Web site of OSGA, LLC. We hope you enjoy your visit to our site. In order to better serve your needs and enhance your overall Internet experience, we collect certain information about you when you visit us.


How We Protect the Security of Your Information

We employ the latest encryption and security technology and fraud detection techniques in all areas of osga.com where you provide us with personal or account information. This is done to protect you from unauthorized use of the information you are sending to our server. To make sure you have the latest security features on your browser, download and install the latest version of your favorite browser, Microsoft Internet Explorer, Firefox. or Chrome. For privacy purposes, once you accessible via the Internet.

What Information We Collect from You and How Do We Use It?

IP address. When you visit our Web site, our server automatically recognizes your Internet Protocol address (IP address) or domain name. In order to enhance our Web site, we may track the way our visitors and customers are using the site. Personal information, such as your name and e-mail address, is not included in this analysis. Unless you provide it, we do not collect or know your name or e-mail address. We do not follow your browsing path outside of osga.com.

Cookies. In addition, like most other e-commerce Web sites, our site uses "cookies" -- small files placed temporarily in your Internet browser -- to keep track of your stay at our Web site. The text in a cookie, by itself, only tells us that you have visited our site before. A cookie generated by our site contains no information about you and does not gather information from your computer about you. It contains only an alphanumeric ID that, for example, allows you to retrieve your shopping basket. In this way, the cookie lets you continue shopping where you left off with your last visit without losing any of the items in your list.

Personal Information. When you place an order, request a catalog, sign up for our FREE Newsletter, participate in a promotion or contest, or provide feedback, we ask you to provide information including your name, postal address, e-mail address and, in the case of product orders, credit card number. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose.

If you provide us with your postal address, e-mail address or telephone number, you may receive promotional  e-mails. If you receive e-mail from us that you would rather not receive, simply send us an e-mail containing your exact e-mail address in the body text at remove@osga.com or follow the unsubscribe instructions set forth at the bottom of each e-mail. We will be happy to respect your request not to participate in our marketing programs.

We do not sell or share e-mail names collected on our site for purposes of permitting other companies to market to you through e-mail. Providing us your e-mail address will not result in your receiving unsolicited commercial e-mail from any third party.

If you provide us with your email and/or postal address, you may periodically receive correspondence from our affiliate companies that offer products or services that may be of interest to you. You can, however, choose to have your name and address placed on our Do-Not-Share list. Just write to us at the below address. We will be sure you are removed from the list we share with our internal organizations.

Visitors from our Affiliates. When you enter our Web site via a link from another web site, it is possible that the other web site is a member of our Affiliate Program. Under this program, we are required to disclose information regarding the purchases you complete on our Web site to our Affiliates. If you do not want us to disclose such information to the affiliate site, you must enter our web site directly rather than via a link.

Information From Children. We do not direct or market any of our products or services on our Web site to children under twenty-one (21) years of age. Individuals under twenty-one (21) are not encouraged to consult our website for any means.Aggregate Information. We reserve the right to disclose to third parties, aggregate, non-personal information about our users and their usage of this Web site and any related service. Any information disclosed will be in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Transmission Errors or Unauthorized Acts. Although we will use all reasonable efforts to safeguard the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. We will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties.

Required by Law. In extreme cases, where required by law, we may be forced to release information regarding our customers to permit the investigation of credit card fraud, illegal use of the Internet, or cases of misconduct on our Web site.

Other Web Sites. This Privacy Policy only addresses osga.com and the information gathering practices of the holdings of OSGA, LLC. To the extent that you disclose personal information to other Web sites, you are subject to other Web sites privacy policies. We encourage you to review a third party Web sites privacy policies before you disclose any personal information which may be collected by a third party.

Change of Ownership. In the event that either of our Web sites become owned or controlled by other individuals or entities, the information we have collected may be transferred to such party or parties. In this case, such individuals or entities will follow this Privacy Policy in the place of our Web sites current owners.

How to Opt-Out of OSGA's Marketing Programs
If you do not wish to receive e-mails from us, please let us know by sending an e-mail containing your exact e-mail address in the body text to remove@osga.com  For your convenience, we typically reprint this instruction at the bottom of each e-mail we send you so that you may opt-out of our program at any time. If you wish to be placed on our Do-Not-Share list, please let us know by mailing or faxing a letter containing your name and address to: OSGA
Attention: Marketing
2 Bala Plaza
Suite 300
Bala Cynwyd, PA 19004

How to Contact Us
If you would like additional information regarding our Privacy Policy, please contact us as follows:

  • Our U.S. postal address is: 2 Bala Plaza, Suite 300, Bala Cynwyd, PA 19004
  • Our e-mail address for general information is osga@osga.com
  • Our e-mail address for removal of e-mail names is remove@osga.com
    (Please place your exact e-mail address in the body text of your e-mail.)

Access to Your Information
You may request access to your personally identifying information stored in our systems in the ordinary course of business. Please contact us in one of the manners set forth above. Upon reviewing this information, you may request that we correct any information that is inaccurate.

Your Consent
By using our Web site, you consent to the collection and use of this information by OSGA, LLC as described in this Policy.

Changes to this Privacy Policy
If we change our privacy policy we will post any change on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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